Refund policy

You may request a return of your Bridle purchase within 7 days of receiving your order.

To start a return, use our Contact page and include your order number, the item you wish to return, and the reason for the return. We will explain the return steps and refund arrangements.

Bridle covers return shipping when the return is caused by an error on our part, such as an incorrect item or a defect for which Bridle is responsible. If the return is not caused by an error on our part, the customer pays return shipping, subject to their statutory rights.

This policy and its 7-day period do not limit your statutory rights concerning faulty goods or goods that do not match your order.